Computer

The minimum operating systems for Canvas are:

  • Mac – OSX 10.8 or higher
  • PC – Windows 7 or higher

The recommended operating systems for Canvas are:

  • Mac – OS 10.12
  • PC – Windows 10

Internet Connectivity

You will be expected to logon to Canvas frequently (daily), so a reliable, high-speed internet connection is essential.

  • Minimum Connectivity:
    Broadband (high-speed) Internet connection with a consistent minimum speed of 1.5 Mbps.
  • Recommend Connectivity:
    Broadband (high-speed) Internet connection with a speed of 4 Mbps or higher

Web Browsers

Firefox and Chrome should work with Canvas. If you have difficulties with operating Canvas, try changing browsers before seeking technical support.

Software

You will need the ability to create text documents, spreadsheets, and slides. We recommend that you use MS Office. JHU provides free access to Office 365 (free for holders of a JHED Login ID). Google Documents and Open Office are good second choices.

Course-Specific Software

Instructors will try to keep additional, course-specific software to a minimum, although it is sometimes unavoidable. Expectations for additional software or plugins will be communicated on the course syllabus.

Support

View the JHU Canvas support website.

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